CTCL and its affiliates (“CTCL,” “we,” “our,” or “us”) are committed to respecting the privacy of our applicants, grantees, partners, stakeholders, and visitors to our websites, social media accounts, and events. We’re providing this Privacy Policy to make it easy to understand how we collect, use, and share personal information in furtherance of our mission. By applying to any of our programs or grants, by further engaging with our websites, or by otherwise corresponding or interacting with us, you agree to our collection and use of your personal information as outlined in this Privacy Policy.

What personal information do we collect?

We may collect personal information when you submit information to us directly, including through applications and other forms, direct transactions, requests for products or services, attendance at our events, or interactions with us through email, phone, social media accounts, or our websites.
Through these methods, we may collect information that identifies you, relates to you, or could reasonably be linked to or associated with you, including:

• Contact Information, such as your title, name, mailing address, email address, phone number.
  Transaction and Legal Information, such as your credit card or other related information; billing address; and, where required for purposes of compliance, additional information about you such as your occupation and employer, your federal tax ID, or other government-issued documents. (Please note – if you provide credit card information, it will be encrypted for security purposes.)
• Demographic Information, such as race, gender, and pronouns.
• Personal Preference Information, such as dietary restrictions and other event attendance accommodations, programmatic email opt-ins, etc.
• Integrity, Usage, and Device Information, such as technical data we use to help identify and prevent fraud and defend against security threats; data about your use of our website and interactions with our social media accounts; performance and diagnostic data; and data about the devices and software you use, such as your browser, your language, your device’s operating system, your IP address, and device or advertising identifiers. See our Cookies Policy for more information about how we collect and use some of this information.
• Other Information, which we may receive through various lawful sources, including information you provide to us in our interactions through our website or other electronic means, as well as information provided to us by other individuals, service providers, and partners, including parties that assist us in the development, monitoring, and protection of our technological resources, or information gathered lawfully from public sources.

How do we use the data collected?

The data we collect is used for the following purposes to help us better serve our mission:

• Providing Services, such as accepting contributions, creating and providing content, keeping our website available, analyzing our data and conducting research, and offering technical support.
• Processing Applications and Interacting With Grantees, where you have applied to participate in one of our programs or received one of our grants.
• Protecting Ourselves, Our Assets, and Others, such as securing our website and systems; responding to threats; identifying fraudulent or other behavior that could violate our Terms of Use; or is otherwise necessary to protect our, your, or others rights, including where we must retain information to satisfy compliance obligations for reporting or answering government inquiries.
• Personalizing User Experience, such as through analysis of your past contributions and expressed preferences as well as your interactions with our website and communications.
• Communicating with Users, such as using your email or mailing address to contact you directly, including about our offerings. You can always opt out of receiving non-transactional messages.

How long do we retain personal information?

We generally retain information for 7 years after your last interaction with us, but may retain your information longer depending on other needs or legal obligations. We will retain your personal information at least as long as it is reasonably necessary to perform the services described above or as required by law.

How do we share your information with third parties?

• Internally. We share information internally, amongst CTCL and our affiliates for the purposes described above.
• With Funders and Other Providers for You. We share applicant/grantee contact information with certain funders where necessary or requested by the funders. We also provide limited data to third parties that offer products and services or perform functions on our behalf if you consented to providing your information to a third party.
• With Service Providers and Partners. We also share your information as permitted by law with third parties that offer products and services or perform functions on our behalf. This may include fulfilling orders; delivering packages, postal mail, or email correspondence; processing of card information; providing cloud computing services; providing web development and analytics services; and providing professional services such as legal, tax, compliance, or auditing. This includes our sharing of cookies and other web-tracking information as described in our Cookies Policy.
• When Required by Law. We will share personal information if required by law, such as responding to legal process, complying with reporting obligations, or complying with government requests.
• Other Circumstances. We may also disclose personal information where we determine that doing so is lawful and reasonably necessary to, in good faith, protect the interests of ourselves, our applicants, our grantees, our users, or others.

How can you control the personal information you provide to us?

Inquiries and Rights Requests. If you have questions about this Privacy Policy or any of our personal information practices, you can contact us using the contact information provided below. Depending on your jurisdiction, you may also have certain rights with respect to your information, including the ability to request with respect to certain personal information we have about you: (a) access to or a copy of it; (b) correction of it if it is inaccurate; and (c) deletion of it. You may inquire or make these requests by contacting:

Mailing Address
PO Box 11010
Chicago, IL 60610

Phone Number
(872) 204-5714

Email Address
[email protected]

Please note that your rights may vary based on your jurisdiction and that we will also take reasonable steps to verify your identity before fulfilling a request. Some information may be exempt from requests under applicable law, for example information we maintain for compliance purposes or to secure our systems. We may also need information we have about you to provide you with our services, meaning that if you ask us to delete it we might not be able to provide those services to you in the future.

Opt out. Recipients of emails and alerts via mailing lists and electronic newsletters also have the option to unsubscribe directly by clicking “unsubscribe” at the bottom of any mailing list or electronic newsletter email. Those who choose to unsubscribe will not receive further mailings from that specific mailing list or electronic newsletter. With respect to cookies and related web-tracking technologies, you may be able to control the information that is collected about you through making selections about your preferences on this website or by configuring your web browser; more information about this can be found in our Cookies Policy.

How do we protect the confidentiality and security of your information?

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security,” nor can we ensure security while your information is in transit. Your use of our websites and submission of your personal information is at your own risk. We seek to maintain physical, electronic, and procedural safeguards to reasonably ensure that the personal information we collect from you is treated responsibly in accordance with this Privacy Policy, taking into account the nature of the information, our use of it, and the threats posed to it.

What happens if you follow a link to another website?

CTCL websites occasionally provide links to other websites that may interest stakeholders we serve. Although we work hard to ensure we provide links to appropriate sites, we are not responsible for the privacy practices or the content of sites to which we link. No notice will be issued when a visitor has accessed a link to a website outside the realm of CTCL websites. When you use a link to visit another website, you are subject to the security and privacy policy of that third-party website. You access such links at your own risk. We encourage you to read the privacy policies of all third-party sites before submitting your personal information. The use of any personal data you choose to disclose to third-party websites are not covered by this Privacy Policy.

How can you learn about future Privacy Policy updates?

We may revise this Privacy Policy at any time. We will notify you of any material changes by posting the new version here and by changing the “Last Updated” date below. If any of our data practices change at any point, those changes will also be provided here. Those concerned about how their information is used should check our websites periodically, and review this Privacy Policy for any updates.

Still have questions or concerns?

We value our partners and applicants and want you to understand how we use the information we collect. If you have any questions about our Privacy Policy, please contact us at (872) 204-5714 or [email protected].

Effective Date: May 22, 2025
Last Updated: May 22, 2025