Jobs

Job: Training Associate - No Longer Accepting Applications

Salary: $45,000  - $50,000 per year
Benefits: Vision, dental, & medical insurance and cell phone reimbursement
Location: Chicago, IL, remote work possible, 10% travel to U.S. election offices and conferences
Type: Full-time
Start date: Winter 2018

Position description

When you think about elections, you might think about popular candidates, “I voted” stickers, and all sorts of paperwork and deadlines. But behind the scenes are thousands of election officials in state and local governments who are working hard to make sure ballots are counted and voices are heard.

To serve every community and make democracy work, these officials need 21st-century tools and training. You can help them get it!

As the CTCL Government Services Training Associate, you will develop and deliver training courses that advance the tech and communication skills of election officials. If you care about democracy, if you believe in the importance of public service, and if you love to exceed expectations, this is the job for you.

Responsibilities

  • Curriculum development - Create course participant guides, slide presentations, and evaluations that address the professional development needs of election officials

  • Training - Deliver in-person and online training in a way that is engaging and informative

  • Research and evaluation - Identify training needs of election officials through industry research and assess effectiveness of courses through participant surveys before and after training

Qualifications

As the Government Services Training Associate, you will have an understanding of CTCL’s mission and demonstrate a proven track record of success. If you’re not familiar with elections or election administration, that’s okay -- what’s most important are your skills as a trainer. You will possess many but not necessarily all of the following skills and qualifications:

  • You are an excellent trainer. You can share ideas concisely and clearly at the front of the room. You can also facilitate exercises and group conversations.

  • You have strong verbal and written communication skills. You can present complex concepts in a way that is easy to understand.

  • You develop training materials like course outlines, participant guides, and slide presentations that are thoroughly researched and clearly structured. You cite your work.

  • You make learning enjoyable. When you teach, you engage people with interesting exercises and discussion questions that put concepts into practice.

  • You know that feedback loops can help you build the best materials. You create opportunities to get input from colleagues and clients.

  • You are thoughtful with your time management and you pay attention to detail. This shows in the quality of work you produce.

  • You are enthusiastic about making elections more secure and inclusive. You believe in democracy and care about voting.

  • You are curious. You are committed to learning new things and developing new skills.

About CTCL

CTCL is a nonprofit that uses technology to improve the way government and communities interact. We do this by providing free and low-cost resources for election officials so they can update the ways they use technology to communicate with the public. We also do this by publishing free, open-source civic datasets that are used in some of the most powerful tools that drive civic participation.

To date, we’ve trained thousands of election officials on topics like social media outreach, election website best practices, and cybersecurity. And we have published civic datasets that answer the questions “What’s on my ballot?” and “Who represents me?” which have been accessed over 200 million times.

Job: Community Associate - No Longer Accepting Applications

Position: Community Associate
Salary: $45,000  - $50,000 per year
Benefits: Vision, dental, & medical insurance and cell phone reimbursement
Location: Chicago, IL, remote work possible, 5% travel to U.S. election offices and conferences
Type: Full-time
Start date: Winter 2018


Position description

When you think about elections, you might think about popular candidates, “I voted” stickers, and all sorts of paperwork and deadlines. But behind the scenes are thousands of election officials in state and local governments who are working hard to make sure ballots are counted and voices are heard.

To serve every community and make democracy work, these officials need 21st-century tools and training. You can help them get it!

As the CTCL Government Services Community Associate, you will grow and engage our network of election officials (what we call ELECTricity) and connect them with resources like our training courses and the Election Toolkit. If you care about democracy, if you believe in the importance of public service, and if you love to exceed expectations, this is the job for you.

Responsibilities

  • Community-building - Understand the professional needs of election officials by building and communicating with the ELECTricity network via email, phone, and in-person outreach

  • Communications - Share industry best practices by researching and writing about election administration challenges and solutions in a regular e-newsletter and blog posts

  • Customer support - Connect election officials with affordable solutions by listening and responding to their questions and requests for tools, training, and other resources

Qualifications

As the Government Services Community Associate, you will have an understanding of CTCL’s mission and demonstrate a proven track record of success. In addition, you will possess many but not necessarily all of the following qualifications:

  • You have strong verbal and written communication skills. Bonus: You have experience using publishing tools like Mailchimp to send emails and Squarespace to share blog posts.

  • You are passionate about helping people solve problems. You know listening is important.

  • You are thoughtful with your time management and you pay attention to detail. This shows in the quality of work you produce.

  • You are enthusiastic about making elections more secure and inclusive. You believe in democracy and care about voting.

  • You are committed to being a high-performing team member where you learn new things and develop new skills.

About CTCL

CTCL is a nonprofit that uses technology to improve the way government and communities interact. We do this by providing free and low-cost resources for election officials so they can update the ways they use technology to communicate with the public. We also do this by publishing free, open-source civic datasets that are used in some of the most powerful tools that drive civic participation.

To date, we’ve trained thousands of election officials on topics like social media, election website best practices, and cybersecurity. And we have published civic datasets that answer the questions “What’s on my ballot?” and “Who represents me?” which have been accessed over 200 million times.

Job: Operations Manager - Application Closed

Position: Operations Manager
Benefits: Vision, Dental, & Medical Insurance and Cell Phone Reimbursement
Location: Chicago, IL -OR- Washington, DC
Type: Full Time
Salary: $60,000 - $70,000
Application Deadline: October 1, 2018
Start Date: Fall 2018

Position Description

The Operations Manager will be responsible for leading our operational, financial, and administrative functions; overseeing and maintaining a set of internal functions that make it easier for us to hit our goals and for staff to thrive; and serving as the primary go-to for organizational problem solving. This position will report directly to the Executive Director.

Responsibilities

Lead our operational, financial, and administrative functions

  • Lead all administrative and operations activities to ensure smooth day-to-day functioning.

  • Oversee human resource activities, including payroll processing and benefits management.

  • Perform day-to-day financial management, including: processing cash receipts, paying invoices, coding expenses and reimbursements, and closing monthly books with our accountant.

  • Manage contract accountant, independent auditors, and banking relationships. Lead our annual audit.

  • Ensure we are in full legal compliance by maintaining an open line with our lawyers and proactively looking for and flagging potential trouble spots.

  • Manage supplies and equipment.

  • Provide support to the Executive Director in management of vendor relationships, contracts, and records.

Ensure organizational effectiveness

  • Coordinate annual review process.

  • Play a key role in developing agendas for our two annual staff retreats.

  • Coordinate logistics and materials for staff meetings, board meetings, annual convenings or conferences led by the civic data and government services teams, and other events as needed.

  • Serve as the hub of our talent needs by coordinating searches and helping hiring managers identify and recruit great people to join our team.

  • Institutionalize onboarding and off-boarding best practices and materials.

  • Create and maintain various management documents, including our employee manual, job descriptions, training plans, and organizational chart.

  • Support the Executive Director in developing internal processes and driving culture shifts as we grow and mature as an organization.

Serve as the go-to for organizational problem solving

  • Proactively spot and resolve ad hoc challenges that arise.

  • Serve as a thought-partner to our Executive Director and senior leadership team in identifying and resolving organizational or individual challenges as they arise.

  • Identify additional ways in which we could improve and take on other responsibilities as we grow.

Desired Qualifications

A successful candidate for the Operations Manager position will have a comprehensive understanding of our mission and demonstrate a proven track record of success. In addition, while no candidate will possess every quality, the successful candidate will possess many of the following qualifications and personal attributes. Even if you aren’t sure but are excited about the position, we encourage you to apply! 

  • Solutions-oriented: You proactively develop solutions to challenges and push to get past roadblocks.

  • Ownership and hustle: You care deeply about getting results, and you do what it takes to get them, including, anticipating problems, offering creative solutions, driving work forward, and course-correcting when needed.

  • Strong attention to detail: You pay close attention to detail and ensure that any task or work product - big or small - is thorough and accurate.

  • Inclusive: You connect with people from all kinds of backgrounds and make sure everyone feels like they belong here.

  • Strong customer service orientation: You make it easier for staff to do their own jobs. You view your work as supporting the whole by helping to make their lives as easy and straightforward as possible

  • Integrity: You can be trusted with confidential organizational and staff information.

About CTCL

CTCL is a non-partisan, non-profit that uses technology to improve the way local governments and communities interact. We do this by providing free and low-cost resources for local election administrators so they can update the ways they use technology to communicate with voters. We also do this by publishing free, open-source civic datasets that are used in some of the most powerful tools that drive civic participation. 

To date, we’ve built a knowledge network of hundreds of local election administrators through a program we call ELECTricity. And we have published civic datasets that answer questions like 'What’s on my ballot?' and 'Who represents me?', which have been accessed over 200 million times.

Read more about our work here:

To Apply

Applications will be accepted and interviews will be conducted on a rolling basis. To apply:

  1. Submit a short application at https://www.techandciviclife.org/operations-manager-application and email your resume to operations@techandciviclife.org.

  2. People who demonstrate that they are qualified in their application materials will have the opportunity to complete a test.

  3. People who perform well on the test will be asked to participate in an interview(s).

  4. Based on the application, test results, interviews, and reference checks, one person will be selected for the position.

The Center for Technology and Civic Life is proud to be an Equal Opportunity Employer. We encourage people of all races, colors, religions, national origins, sexual orientations, gender identities and expressions, sexes, ages, abilities, branches of military service, and political party affiliations to apply.

Job: Data Quality Assurance Fellow

Position: Data Quality Assurance Fellow
Location: Chicago or Washington, DC preferred; remote a possibility for qualified applicants
Start Date: June 2018 through June 2019, with possibility of renewal
Salary Range: $50,000 per year
Benefits: Vision, Dental, & Medical Insurance and Cell Phone Reimbursement
Level: Entry Level

Position Description

CTCL’s Civic Data team creates and maintains nationwide datasets of candidate and elected officials, working with partners to ensure that everyone in America can answer basic questions about our democracy. Creating the datasets that power some of the most powerful civic information tools available is hard work. Consistently ensuring that these datasets are the best they can be is even harder. We’re looking for someone with a love of democracy (and a borderline-scary eye for detail) to help maintain and improve the civic information we and our partners provide to the public.

Working with the Director of Civic Data, the Data Quality Assurance Fellow will work with our own data and with our partners to ensure the completeness and accuracy of the civic information available online. Examples of responsibilities include:

  • Verifying civic information. Working to confirm the accuracy of information about candidates, elected officials, and more.

  • Sourcing political geographies. Helping us link people to their specific representatives and candidates by finding and creating identifiers for district boundaries. This includes working with both electoral district shapefiles as well as Open Civic Data Identifiers.

  • Implementing internal quality control systems. Helping our Civic Data team develop and execute strategies for improving our existing quality assurance processes.

Desired Qualifications

A successful candidate for Data Quality Assurance Fellow will have a comprehensive understanding of our mission and demonstrate a proven track record of success. In addition, while no candidate will possess every quality, the successful candidate will possess many of the following qualifications and personal attributes:

  • Meticulous attention to detail. This position is the last line of defense against wrong information getting to the voting public, and we need someone who won’t let anything slip past them.

  • Research experience. Not all civic information is easy to find - that’s why we do what we do. We need someone who is comfortable using both online and offline methods to find the information we need.

  • Strong sense of curiosity. You take delight in immersing yourself in the rabbit hole of research and in finding out new details about America’s democracy.

About CTCL

CTCL is a non-partisan, non-profit that uses technology to improve the way local governments and communities interact. We do this by providing resources for local election administrators so they can update the ways they use technology to communicate with voters. We also do this by publishing free, open-source civic datasets that are used in some of the most powerful tools that drive civic participation.

To date, we’ve built a knowledge network of hundreds of local election administrators through a program we call ELECTricity. And we have published civic datasets that answer questions like 'What’s on my ballot?' and 'Who represents me?', which have been accessed over 200 million times.

Read more about our work here:

To Apply

Applications will be accepted and interviews will be conducted on a rolling basis. To apply:

  1. Submit a short application at techandciviclife.org/data-quality-assurance-fellow-application and email your resume to data@techandciviclife.org.

  2. People who demonstrate that they are qualified in their application materials will have the opportunity to complete a test.

  3. People who perform well on the test will be asked to participate in an interview(s).

  4. Based on the application, test results, interviews, and reference checks, one person will be selected for the position.

The Center for Technology and Civic Life is proud to be an Equal Opportunity Employer. We encourage people of all races, colors, religions, national origins, sexual orientations, gender identities and expressions, sexes, ages, abilities, branches of military service, and political party affiliations to apply.

Job: Data Analysis & Outreach Fellow

Position: Data Analysis & Outreach Fellow
Location: Chicago or Washington, DC preferred; remote a possibility for qualified applicants
Start Date: July 2018 through December 2018, decision for renewal by November 2018
Salary Range: $50,000 - 65,000 per year (pro-rated)
Benefits: Vision, Dental, & Medical Insurance and Cell Phone Reimbursement
Level: Entry-Mid Level

Position Description

CTCL has conducted extensive research on the demographics of power in the United States through its partnership with the Reflective Democracy Campaign. Our groundbreaking analyses of the race and gender of elected officials and candidates across the country has been featured in national news and has shaped the way we talk about representation in the US. We’re looking to add a full-time Fellow to help make our data even more useful, so that the information and insights it contains can better be used to make our government more modern and reflective.

Working with the Director of Civic Data and our external partners, the Data Analysis & Outreach Fellow will focus on improving, analyzing, and growing the use of our Reflective Democracy dataset. Examples of responsibilities include:

  • Data research & analysis. Finding new ways of expanding and looking at our existing data that help illuminate how well our government reflects its people. Developing case studies and deep-dive analyses on specific subjects. These deep-dives could include analyses of specific geographies, types of elected office, election types or similar topics.

  • Data visualization and reporting. Developing visualizations and reports to best present our research in interesting and engaging ways.

  • Organizing and outreach. Spreading the reach of our research by engaging with diverse, mission-aligned audiences doing racial justice, civic engagement, policy, and academic work.

Desired Qualifications

A successful candidate for Data Analysis & Outreach Fellow will have a comprehensive understanding of our mission and demonstrate a proven track record of success. In addition, while no candidate will possess every quality, the successful candidate will possess many of the following qualifications and personal attributes:

  • Meticulous attention to detail. You are able to organize non-centralized, non-standard information into a coherent format.

  • Research experience. You have a background in developing quantitative analyses and reports, including creating data visualizations.

  • External outreach skills. You are comfortable contacting people and organizations you haven’t met before to persuade them to form new partnerships.

  • Strong writing skills. You are able to clearly explain complex concepts in plain language.

  • Familiarity with the civic engagement/racial justice landscape. You have a basic understanding of organizations that do non-partisan work around subjects related to the research.

  • Intermediate to Advanced Microsoft Excel skills. You have at least a basic understanding of formulas to manipulate text and execute lookups.

  • Strong sense of curiosity. You take delight in immersing yourself in the rabbit hole of research and in discovering new insights in our data.

About CTCL

CTCL is a non-partisan, non-profit that uses technology to improve the way local governments and communities interact. We do this by providing resources for local election administrators so they can update the ways they use technology to communicate with voters. We also do this by publishing free, open-source civic datasets that are used in some of the most powerful tools that drive civic participation.

To date, we’ve built a knowledge network of hundreds of local election administrators through a program we call ELECTricity. And we have published civic datasets that answer questions like 'What’s on my ballot?' and 'Who represents me?', which have been accessed over 200 million times.

Read more about our work here:

To Apply

Applications will be accepted and interviews will be conducted on a rolling basis. To apply:

  1. Submit a short application at techandciviclife.org/data-analysis-outreach-associate-application and email your resume to data@techandciviclife.org.

  2. People who demonstrate that they are qualified in their application materials will have the opportunity to complete a test.

  3. People who perform well on the test will be asked to participate in an interview(s).

  4. Based on the application, test results, interviews, and reference checks, one person will be selected for the position.

The Center for Technology and Civic Life is proud to be an Equal Opportunity Employer. We encourage people of all races, colors, religions, national origins, sexual orientations, gender identities and expressions, sexes, ages, abilities, branches of military service, and political party affiliations to apply.

Job: Civic Data Research Fellow

Position: Civic Data Research Fellow
Location: Washington, DC
Start Date: June 2018
End Date: November 2018
Salary Range: $48,000 per year (pro-rated)
Benefits: Vision, Dental, & Medical Insurance and Cell Phone Reimbursement
Level: Entry Level

Position Description

“What’s on my ballot?” is the number one question that voters look for online - but the answer to that question is harder to find than you might think. With nearly 8,000 offices responsible for running elections in America, the basic information that voters need to participate in elections is often poorly formatted and hard to find - if it’s online at all. At the Center for Technology and Civic Life, we think all voters should be able to find this information online, and we need your help! In 2016, our ballot data reached between one-third and one-half of all voters in the country, and we expect 2018 to be even bigger.

We’re looking for a set of 2018 Civic Data Fellows to help us standardize the nation’s ballot information, so that all Americans can find information about what will be on their ballot in November. Civic Data Fellows will work closely with our Research Associates and Director of Civic Data to collect and standardize information about candidates and referenda from across the country. If you love democracy, researching obscure facts, and turning chaos into order, this is the job for you!

Responsibilities

  • Research: Lead efforts in creating and updating our dataset of candidates and issues on voters’ General Election ballots.

  • Quality Assurance: Work with the Research Associates and Director of Civic Data to implement data quality checks to ensure the accuracy and completeness of data.

  • Issue Support: Once the data goes live, respond to user feedback in real time.

Desired Qualifications

A successful candidate for Civic Data Fellow will have a comprehensive understanding of our mission and demonstrate a proven track record of success. In addition, while no candidate will possess every quality, the successful candidate will possess many of the following qualifications and personal attributes:

  • Ability to organize non-centralized, non-standard information into a coherent format.

  • Basic knowledge of American politics, elections, and/or election administration.

  • Demonstrated research experience.

  • Excellent communication skills, particularly by telephone.

  • Experience with political data and/or Excel.

  • Passion for learning.

  • Thrives in an intensive and outcome-driven work culture.

  • Tech-savvy and eagerness to learn to use new tools and technology.

About CTCL

CTCL is a non-partisan, non-profit that uses technology to improve the way local governments and communities interact. We do this by providing resources for local election administrators so they can update the ways they use technology to communicate with voters. We also do this by publishing free, open-source civic datasets that are used in some of the most powerful tools that drive civic participation.

To date, we’ve built a knowledge network of hundreds of local election administrators through a program we call ELECTricity. And we have published civic datasets that answer questions like 'What’s on my ballot?' and 'Who represents me?', which have been accessed over 200 million times.

Read more about our work here:

To Apply

Applications will be accepted and interviews will be conducted on a rolling basis. To apply:

  1. Submit a short application at techandciviclife.org/civic-data-research-fellow-application and email your resume to data@techandciviclife.org.

  2. People who demonstrate that they are qualified in their application materials will have the opportunity to complete a test.

  3. People who perform well on the test will be asked to participate in an interview(s).

  4. Based on the application, test results, interviews, and reference checks, one person will be selected for the position.

The Center for Technology and Civic Life is proud to be an Equal Opportunity Employer. We encourage people of all races, colors, religions, national origins, sexual orientations, gender identities and expressions, sexes, ages, abilities, branches of military service, and political party affiliations to apply.

Job: Civic Data Research Associate - Applications Closed

Position: Civic Data Research Associate
Benefits: Vision, Dental, & Medical Insurance and Cell Phone Reimbursement
Location: Washington, DC strongly preferred
Type: Full Time
Salary: $50,000
Start Date: March 2018

Position Description

The Center for Technology and Civic Life is looking for a Research Associate to join its Civic Data team. The Civic Data team's programs help organize the country’s election information and answer important questions about government and representation. Some examples of the work the Research Associate will do: 

  • Collect, maintain, and ensure the quality of CTCL’s civic datasets, including ballot and elected official information.

  • Develop systems and processes for tracking research progress and timelines.

  • Manage a short-term team of election fellows to hit our data collection goals in a fast-paced and intense period of time.

  • Develop new datasets and original research for projects that further the organization’s mission.

  • Other duties assigned by the Director of Civic Data.

The Research Associate will be joining a small distributed team, and will report to the Director of Civic Data.

Responsibilities

  • Research. Lead efforts in maintaining and expanding existing elected official and candidate datasets.

  • Dataset Development. Work with the Director of Civic Data to create new datasets and fulfill other civic data contracts as necessary.

  • Quality Assurance. Develop and implement systems to ensure the accuracy of CTCL’s civic data.

  • People Management. Manage a team of short-term election research fellows to hit our research and quality assurance goals.

  • Communication. Clearly communicate with other members of the civic data team, with external partners, and with election officials to ensure high quality results.

  • Automation. Create systems and processes for automated collection and maintenance of civic datasets.

  • Writing & Analysis. Work with the Director of Civic Data to create documents and analyses based on civic data program work.

Desired Qualifications

A successful candidate for Research Associate will have a comprehensive understanding of our mission and demonstrate a proven track record of success. In addition, while no candidate will possess every quality, the successful candidate will possess many of the following qualifications and personal attributes:

  • Meticulous attention to detail. You are able to organize non-centralized, non-standard information into a coherent format.

  • Thrives in an intensive work culture. You are able to handle the pressure of needing to get results given the tight time constraints inherent in working with elections.

  • Strong sense of curiosity. You take delight in immersing yourself in the rabbit hole of civic data and in discovering new, fun facts and edge cases in our work. You are able to stay motivated to produce excellent results when the work gets tedious (as it sometimes will!).

  • Intermediate to Advanced Microsoft Excel skills. You have at least a basic understanding of formulas to manipulate text and execute lookups.

  • Strong people or project management. You have an intense determination to get results, persist when facing roadblocks, and have a deep commitment to learning and improvement. You’re able to quickly build trust, credibility, and goodwill and provide meaningful feedback.

About CTCL

CTCL is a non-partisan, non-profit that uses technology to improve the way local governments and communities interact. We do this by providing free and low-cost resources for local election administrators so they can update the ways they use technology to communicate with voters. We also do this by publishing free, open-source civic datasets that are used in some of the most powerful tools that drive civic participation. 

To date, we’ve built a knowledge network of hundreds of local election administrators through a program we call ELECTricity. And we have published civic datasets that answer questions like 'What’s on my ballot?' and 'Who represents me?', which have been accessed over 200 million times.

Read more about our work here:

To Apply

Applications will be accepted and interviews will be conducted on a rolling basis. To apply:

  1. Submit a short application at https://www.techandciviclife.org/research-associate-application and email your resume to data@techandciviclife.org.

  2. People who demonstrate that they are qualified in their application materials will have the opportunity to complete a test.

  3. People who perform well on the test will be asked to participate in an interview(s).

  4. Based on the application, test results, interviews, and reference checks, one person will be selected for the position.

The Center for Technology and Civic Life is proud to be an Equal Opportunity Employer. We encourage people of all races, colors, religions, national origins, sexual orientations, gender identities and expressions, sexes, ages, abilities, branches of military service, and political party affiliations to apply.

Job: Operations Manager - Application Closed

Position: Operations Manager
Benefits: Vision, Dental, & Medical Insurance and Cell Phone Reimbursement
Location: Strong preference for Chicago, IL although remote locations may be considered
Type: Full Time
Salary: $60,000 - $70,000
Start Date: January 2018

Position Description

The Operations Manager will be responsible for leading our operational, financial, and administrative functions; overseeing and maintaining a set of internal functions that make it easier for us to hit our goals and for staff to thrive; and serving as the primary go-to for organizational problem solving. This position will report directly to the Executive Director.

Responsibilities

Lead our operational, financial, and administrative functions

  • Lead all administrative and operations activities to ensure smooth day-to-day functioning.

  • Oversee human resource activities, including payroll processing and benefits management.

  • Perform day-to-day financial management, including: processing cash receipts; paying invoices, coding expenses and reimbursements; and closing monthly books with accountant.

  • Manage contract accountant, independent auditors, and banking relationships. Lead our annual audit.

  • Ensure we are in full legal compliance by maintaining an open line with our lawyers and proactively looking for and flagging potential trouble spots.

  • Manage supplies and equipment.

  • Provide support to the Executive Director in management of vendor relationships, contracts, and records.

Ensure organizational effectiveness

  • Coordinate annual review process.

  • Play a key role in developing agendas for our two annual staff meetings.

  • Coordinate logistics and materials for staff meetings, board meetings, annual convenings or conferences led by the civic data and government services teams, and other events as needed.

  • Serve as the hub of our talent needs by coordinating searches and helping hiring managers identify and recruit great people to join our team.

  • Institutionalize onboarding and off-boarding best practices and materials.

  • Create and maintain various management documents, including our employee manual, job descriptions, training plans, and organizational chart.

  • Support the Executive Director in developing internal processes and driving culture shifts as we grow and mature as an organization.

Serve as the go-to for organizational problem solving

  • Proactively spot and resolve ad hoc challenges that arise.

  • Serve as a thought-partner to our Executive Director and senior leadership team in identifying and resolving organizational or individual challenges as they arise.

  • Identify additional ways in which we could improve and take on other responsibilities as we grow.

Desired Qualifications

A successful candidate for the Operations Manager position will have a comprehensive understanding of our mission and demonstrate a proven track record of success. In addition, while no candidate will possess every quality, the successful candidate will possess many of the following qualifications and personal attributes. Even if you aren’t sure but are excited about the position, we encourage you to apply! 

  • Solutions-oriented: You proactively develop solutions to challenges and push to get past roadblocks.

  • Ownership and hustle: You care deeply about getting results, and you do what it takes to get them, including, anticipating problems, offering creative solutions, driving work forward, and course-correcting when needed.

  • Strong attention to detail: You pay close attention to detail and ensure that any task or work product - big or small - is thorough and accurate.

  • Inclusive: You connect with people from all kinds of backgrounds and make sure everyone feels like they belong here.

  • Strong customer service orientation: You make it easier for staff to do their own jobs. You view your work as supporting the whole by helping to make their lives as easy and straightforward as possible

  • Integrity: You can be trusted with confidential organizational and staff information.

About CTCL

CTCL is a non-partisan, non-profit that uses technology to improve the way local governments and communities interact. We do this by providing free and low-cost resources for local election administrators so they can update the ways they use technology to communicate with voters. We also do this by publishing free, open-source civic datasets that are used in some of the most powerful tools that drive civic participation. 

To date, we’ve built a knowledge network of hundreds of local election administrators through a program we call ELECTricity. And we have published civic datasets that answer questions like 'What’s on my ballot?' and 'Who represents me?', which have been accessed over 200 million times.

Read more about our work here:

To Apply

Applications will be accepted and interviews will be conducted on a rolling basis. To apply:

  1. Submit a short application at https://www.techandciviclife.org/operations-manager-application and email your resume to operations@techandciviclife.org.

  2. People who demonstrate that they are qualified in their application materials will have the opportunity to complete a test.

  3. People who perform well on the test will be asked to participate in an interview(s).

  4. Based on the application, test results, interviews, and reference checks, one person will be selected for the position.

The Center for Technology and Civic Life is proud to be an Equal Opportunity Employer. We encourage people of all races, colors, religions, national origins, sexual orientations, gender identities and expressions, sexes, ages, abilities, branches of military service, and political party affiliations to apply.

Job: Government Services Associate - Position Filled

Position: Government Services Associate - Outreach
Salary: $45,000  - $50,000 per year
Benefits: Vision, dental, & medical insurance and cell phone reimbursement
Location: Chicago, IL with remote work possible
Type: Full-time
Start date: January 3, 2017


Position Description

People need information to participate in elections and hold their elected officials accountable. Unfortunately, finding important civic information isn’t always easy -- even in 2016.

We believe that government offices are responsible for publishing information by means that people have come to expect -- on the web, on mobile devices, and via social media. With this in mind, CTCL offers professional development courses that advance the tech and communication skills of local election officials so they can better engage with their communities.

As the CTCL Government Services Associate, you will grow our network of local election officials (what we call ELECTricity) and connect them with our affordable professional development courses. If you care about civic information, if you believe in the importance of public service, and if you love to exceed expectations, this is the job for you. 

Responsibilities

  • Sales - Create and execute an outreach plan to identify leads and reach annual training goals

  • Communication - Grow and manage relationships of the ELECTricity network over email, phone, and in-person to assess our customers’ needs

  • Design - Draft blog posts, brochures, social media content to promote CTCL programs and engage the ELECTricity network

Desired Qualifications

A successful candidate for the Government Services Associate position will have an understanding of our mission and demonstrate a proven track record of success. In addition, while no candidate will possess every quality, the successful candidate will possess many of the following skills and qualifications:

  • Basic understanding of sales principles

  • Experience with Mailchimp and a CRM

  • Experience creating digital content and strategy

  • Familiarity with elections and local government

  • Working knowledge of government contracting process

  • Thoughtful time management and attention to detail

  • Ability to solve thorny problems

  • Commitment to being a high performer

  • Eagerness to use new tools and technology to grow business

About CTCL

CTCL is a nonprofit that uses technology to improve the way local governments and communities interact. We do this by providing free and low-cost resources for local election officials so they can update the ways they use technology to communicate with the public. We also do this by publishing free, open-source civic datasets that are used in some of the most powerful tools that drive civic participation. 

To date, we’ve built a knowledge network of hundreds of local election administrators through a program we call ELECTricity. And we have published civic datasets that answer questions like “What’s on my ballot?” and “Who represents me?” which have been accessed over 60 million times.

To Apply

Applications will be accepted and interviews will be conducted on a rolling basis. 
Qualified applicants should submit the following information for consideration to whitney@techandciviclife.org. Please mention “Government Services Associate” in your subject line.

  1. A short letter of interest

  2. A resume of relevant experience to the responsibilities and qualifications listed above

Applicants who meet our desired criteria will have the opportunity to complete a test to demonstrate their qualifications. Based up the applicant’s application and test results, individual interviews and reference checks will be conducted and the final applicant will be selected for the position.

The Center for Technology and Civic Life is proud to be an Equal Opportunity Employer. We encourage candidates of all races, colors, religions, national origins, sexual orientations, genders, sexes, ages, abilities, branches of military service, and political party affiliations to apply.

 

Job: Government Services Fellow

Location: Chicago, IL
Start Date: August 1, 2016
End Date: November 1, 2016

Salary Range: $48,000 per year (pro-rated)
Benefits: Vision, Dental, & Medical Insurance and Cell Phone Reimbursement
Level: Entry Level

Position Description

According to research, in 2013 nearly 1 out of 3 counties in the U.S. did not have an election website for publishing important voting information -- that’s almost 1,000 counties!  We’re curious if and how the presence of local election websites has improved, and we need your help to find out. 

To participate in elections, people need information. And as the CTCL Government Services Fellow, you will get an up-close view of the types of challenges people across the country face when seeking basic voting information like what’s on the ballot, where to vote, and how the voting process works. 2016 is a big year for democracy. If you love local government, access to civic information, and using research to empower people and institutions, this is the job for you. 

The fellowship runs from August 1 through November 1 and is based in Chicago, IL. Working remotely will be an option for well suited candidates. 

Responsibilities

  • Research: Gather and catalogue information about local election websites.

  • Analysis: Identify gaps, trends, and best practices in how local government publishes local election information online.

  • Writing: Draft short summaries on the overall health of local election websites on a state-by-state basis.

Desired Qualifications

A successful candidate for Government Services Fellow will have an understanding of our mission and demonstrate a proven track record of success. In addition, while no candidate will possess every quality, the successful candidate will possess many of the following qualifications and personal attributes:

  • Thoughtful project management and attention to detail.

  • Ability to organize non-centralized, non-standard information into a coherent format.

  • Basic knowledge of American politics and elections.

  • Demonstrated research experience.

  • Familiarity with Excel.

  • Experience with civic information and/or election administration.

  • Strong writing skills, including the ability to turn research into recommendations.

  • Tech-savvy and eagerness to learn to use new tools and technology to manage information.

About CTCL

CTCL is a non-partisan, non-profit that uses technology to improve the way local governments and communities interact. We do this by providing resources for local election administrators so they can update the ways they use technology to communicate with voters. We also do this by publishing free, open-source civic datasets that are used in some of the most powerful tools that drive civic participation. 

To date, we’ve built a knowledge network of hundreds of local election administrators through a program we call ELECTricity. And we have published civic datasets that answer questions like 'What’s on my ballot?' and 'Who represents me?', which have been accessed over 60 million times.

To Apply

Applications will be accepted and interviews will be conducted on a rolling basis.

  1. Submit the following information for consideration to whitney@techandciviclife.org. Please mention “Government Services Fellow” in your subject line.

    • A short letter of interest

    • A resume of relevant experience to the responsibilities and qualifications listed above.

  2. People who demonstrate that they are qualified in their application materials will have the opportunity to complete a test.

  3. People who perform well on the test will be asked to participate in an interview.

  4. Based on the application, test results, interviews, and reference checks, one person will be selected for the position.

The Center for Technology and Civic Life is proud to be an Equal Opportunity Employer. We encourage people of all races, colors, religions, national origins, sexual orientations, gender identities and expressions, sexes, ages, abilities, branches of military service, and political party affiliations to apply.