Job: Community Associate - No Longer Accepting Applications

Position: Community Associate
Salary: $45,000  - $50,000 per year
Benefits: Vision, dental, & medical insurance and cell phone reimbursement
Location: Chicago, IL, remote work possible, 5% travel to U.S. election offices and conferences
Type: Full-time
Start date: Winter 2018

Position description

When you think about elections, you might think about popular candidates, “I voted” stickers, and all sorts of paperwork and deadlines. But behind the scenes are thousands of election officials in state and local governments who are working hard to make sure ballots are counted and voices are heard.

To serve every community and make democracy work, these officials need 21st-century tools and training. You can help them get it!

As the CTCL Government Services Community Associate, you will grow and engage our network of election officials (what we call ELECTricity) and connect them with resources like our training courses and the Election Toolkit. If you care about democracy, if you believe in the importance of public service, and if you love to exceed expectations, this is the job for you.


  • Community-building - Understand the professional needs of election officials by building and communicating with the ELECTricity network via email, phone, and in-person outreach

  • Communications - Share industry best practices by researching and writing about election administration challenges and solutions in a regular e-newsletter and blog posts

  • Customer support - Connect election officials with affordable solutions by listening and responding to their questions and requests for tools, training, and other resources


As the Government Services Community Associate, you will have an understanding of CTCL’s mission and demonstrate a proven track record of success. In addition, you will possess many but not necessarily all of the following qualifications:

  • You have strong verbal and written communication skills. Bonus: You have experience using publishing tools like Mailchimp to send emails and Squarespace to share blog posts.

  • You are passionate about helping people solve problems. You know listening is important.

  • You are thoughtful with your time management and you pay attention to detail. This shows in the quality of work you produce.

  • You are enthusiastic about making elections more secure and inclusive. You believe in democracy and care about voting.

  • You are committed to being a high-performing team member where you learn new things and develop new skills.

About CTCL

CTCL is a nonprofit that uses technology to improve the way government and communities interact. We do this by providing free and low-cost resources for election officials so they can update the ways they use technology to communicate with the public. We also do this by publishing free, open-source civic datasets that are used in some of the most powerful tools that drive civic participation.

To date, we’ve trained thousands of election officials on topics like social media, election website best practices, and cybersecurity. And we have published civic datasets that answer the questions “What’s on my ballot?” and “Who represents me?” which have been accessed over 200 million times.